A business operates five call centres. The software currently in use in each call centre is to be replaced; a new system will be developed by a software company.
The analysis stage included a feasibility study.
State three other activities carried out during the analysis stage.
Answer
0 words
3(b)Software Development Life CycleMedium6 marks
The analysis stage has ended.
Complete the statements about the development of the new system. The new software is finally rolled out to all five call centres. In the first week of its use, staff report that the software still requires extra features which were not originally agreed, and the software is withdrawn until the appropriate maintenance is completed.
Statement
Response
Before any programming is started, the [blank] stage for the proposed new system must be completed.
For this large project, the tasks will be broken down into several [blank]; each will be coded by a different programming team.
Once each team has completed its work, [blank] testing must be carried out.
Before the new system is delivered to the business, [blank] testing will be carried out in-house.
It is decided to install the software initially in only one of the call centres where [blank] testing will be carried out.
The software is withdrawn until [blank] maintenance is completed.